Terms of Service

Welcome to 2H2D. Please read these Terms of Service carefully before using our website. By accessing or using this website, you agree to be bound by these terms.

1. Scope of Services

2H2D (hereinafter referred to as "the Website") provides users with product display, online shopping, order management, membership services, and other e-commerce related services. The Website reserves the right to modify, suspend, or terminate any or all services at any time without prior notice.

2. User Accounts

You must provide true, accurate, and complete personal information when registering an account. You are responsible for all activities under your account, including but not limited to:

  • Keeping your password secure and not sharing it with others
  • Immediately notifying us of any unauthorized use of your account
  • Logging out after each session

3. Products & Orders

Product information displayed on this website is for reference only. We strive to ensure the accuracy of product descriptions, images, and prices but do not guarantee all information is error-free.

Submitting an order does not constitute a completed transaction. We reserve the right to refuse or cancel orders due to insufficient inventory, pricing errors, or other reasons.

4. Pricing & Payment

All prices are listed in TWD and include applicable taxes unless otherwise stated. We accept various payment methods including credit cards, ATM transfers, and convenience store payments. All payment transactions are processed through secure, encrypted third-party payment platforms.

5. Shipping Policy

We provide delivery services within Taiwan via standard express and convenience store pickup. Delivery typically takes 3-5 business days. All products are shipped in discreet packaging to protect your privacy.

6. Return & Exchange Policy

In accordance with consumer protection regulations, you may apply for an unconditional return within 7 days of receiving the product, provided it is unopened and in its original packaging. Returns are not accepted for:

  • Opened or used products
  • Products with incomplete or damaged packaging
  • Returns requested after the return period
  • Products unsuitable for return due to personal hygiene reasons

7. Intellectual Property

All content on this website, including text, images, logos, designs, and software, is protected by copyright and intellectual property laws. No content may be reproduced, modified, distributed, or used without written permission.

8. Disclaimer

This website provides services on an "as-is" basis and makes no express or implied warranties regarding the uninterrupted, timely, secure, or error-free nature of the services.

9. Modifications

We reserve the right to modify these Terms of Service at any time. Updated terms will be published on this page, and your continued use of the website constitutes acceptance of the modified terms.

10. Contact Us

Email: [email protected]

Service Hours: Mon-Fri 9:00-18:00

Last updated: March 2025